Physiotherapists diagnose and treat injuries, pain and reduced function with manual therapy and exercise.

Exercise Physiologists rehabilitate injuries, manage chronic conditions and improve athletic performance with exercise.

Accredited Exercise Physiologists specialise in clinical exercise interventions for people with a broad range of health issues. These interventions are exercise based and include health and physical activity education, advice and support and lifestyle modification with a strong focus on achieving behavioural change.

There is some overlap between the two professions, which can be confusing. If you are in pain now, we recommend seeing a Physiotherapist.

If you are unsure who to see, please call us on 07 3862 2322 (Ascot) or 07 3399 2244 (Bulimba).

No. You do not require a referral, as we are primary healthcare professionals.

Physiotherapy
All initial appointments are 45 minutes. Our Physiotherapists will complete a full musculoskeletal assessment and diagnosis as well as provide treatment and self-management strategies. Subsequent appointments are either 30 minutes, 45 minutes or 60 minutes. Your Physiotherapist will recommend the appropriate length for your specific treatment.

Exercise Physiology
All initial appointments are 45 minutes. Our Exercise Physiologists will provide an assessment, self-management strategies, and home exercise programs. Subsequent appointments are either 30 minutes, 45 minutes or 60 minutes. Your Exercise Physiologist will recommend the appropriate length for your specific treatment.

Clinical Exercise Classes (Clinical Pilates, ONERO and KLT classes)
All classes are 60 minutes.

Non – Clinical Group Classes (Silver Pilates, Bones & Balance, Weights Circuit)
Group sessions are 45 minutes.

Clinical Exercise Assessment (Pilates Assessment or KLT Assessment)
You must have an initial 60-minute appointment with a Physiotherapist or before you commence Clinical Pilates or KLT classes. After that, you will need to have two “one-on-one” sessions, which are 60 minutes, before you start Clinical Pilates. For KLT you may only require one “one-on-one” before starting group KLT classes.

We offer a lot of services. For pricing information, please visit our Price List page.

A Clinical Exercise Assessment with a Physiotherapist or an Exercise Physiologist is required prior to joining any group exercise classes.

A Clinical Exercise Assessment:

• Ensures your specific functional needs will be addressed in each class
• Ensures the therapist instructing your class is aware of any injury or health conditions to provide safe and effective exercise therapy
• Determines the best class type / level for your ability
• Allows you to claim from your Private Health Insurer

Comfortable clothes, bearing in mind the area being treated and the ease of access to that area.

You may bring exercise clothes to change into, or we have shorts that you can borrow for your appointment.

Please bring (or email prior to your appointment) any GP referrals, Medicare Team Care Arrangements (TCA), scans or X-ray reports that are relevant to your condition.

If you have Workers’ Compensation or a Compulsory Third-Party claim, please bring (or email, prior to your appointment) all relevant documentation from your insurer (e.g. approval, claim number and GP details).

Please bring your private health insurance card so you can claim your HICAPS rebate (if applicable).

Yes. All Physiotherapy, Exercise Physiology consultations and Clinical Exercise Classes are claimable from most private health insurance funds. However, your ability to claim depends on your individual cover. Please check with your private health insurer to determine your eligibility to claim on our services.

We have HICAPS facilities at our clinic, so you can claim your rebate at the time of your appointment.

Item Codes
Initial Physiotherapy (500)
Subsequent Physiotherapy (505)
Clinical Exercise Class taught by a Physio (561)
Initial Exercise Physiology (102)
Subsequent Exercise Physiology (202)
Clinical Exercise Class taught by an Exercise Physiologist (502)

Yes. If you have a GP Management Plan (GPMP) from your GP, you can receive a Medicare rebate for up to five appointments per calendar year. These sessions are not bulk billed (unless you are covered by a low-income health care card or a pension card **). The appointment is to be paid in full at the time of your session and you will receive a partial rebate from Medicare of $58.00.

We submit your claim at the time of payment. The rebate will be credited to whichever bank account you have linked with Medicare (usually within 24–48 hours).

** For patients with a low-income health care card / pension card:
All bulk-billed appointments will be 30 minutes long (including the initial appointment)

Yes, we accept both DVA White and Gold Cards. All DVA card holders must have a GP Referral (D904 Form).

White Card holders can receive treatment for specific accepted service-related injuries or conditions.

Gold Card holders can receive treatment for all medical conditions.

DVA patients can use DVA sessions towards Clinical Exercise Classes (upon recommendation of your therapist).

Bring written approval from your insurer to your Initial appointment. This will include your claim number and the insurer’s billing information. If you cannot provide approval at your initial appointment, you must pay at the time of your appointment and seek reimbursement from your insurer.

Bring your NDIS plan OR

Provide your NDIS number, start and review dates, relevant budget and billing information. You do not have to provide your NDIS goals. However, we can better tailor treatments to your needs if we know what you want to get out of them. Your goals also assist us when it comes to writing a report to request further funding if needed.

LATE NOTICE CANCELLATION POLICY

Cancellations / reschedules with less than 24 hours’ notice will incur the following:

In practice private Physiotherapy, Exercise Physiology (including DVA / WorkCover / Medicare referrals):

• 50% of our private fee charged, based on the length of your booking

Repetitive late notice cancellations:

• Full fee of appointment to be paid up front at time of booking

Group studio passes (Pilates / KLT / ONERO / Silver Pilates / Weights Circuit / Bones & Balance):

Mult-visit pass: a session will be deducted from your pass

1 / 6 / 12 month passes: your pass expiry date will be shortened by 2 days for each late notice cancellation or no-show

Casual (pay as you go): you will be billed the full cost of your session, with payment required before attending future sessions

Ascot:
There is ample parking available in the Racecourse Village car park. There are disability parking spaces and parents with prams parking spaces available.

Bulimba:
Street parking is available on Quay Street.

Yes, our Ascot practice has a lift. It is accessible via the sliding doors directly to the left of the Priceline Pharmacy.